Holly has been great help and taking care of us with our deliveries. Very tentative and caring

I am disappointed by AFW’s rigid and unfair delivery policies. An $85 delivery fee within the same town already feels excessive, but adding another $45 simply to reschedule is unreasonable, especially for a family recovering from the devastating Aspen Acres Fire. Given that this natural disaster occurred in AFW’s own community, I had hoped the company would show greater compassion and flexibility toward families who have been displaced or experienced significant loss. The frontline customer service representatives were helpful, kind, and professional, and I appreciate their efforts. The problem appears to be the corporate policy, which urgently needs to be reconsidered. Customers who may need any flexibility with their delivery schedule should be aware of these additional fees before ordering. Dr. Alan Poor-Bear Chalepah, Industrial-Organizational Psychologist

The return policy is a joke.

I ordered a new bedroom dresser and the guys brought it fast! The delivery was smooth and they were very professional! Will order again from here.