Store Hours
| Monday | 10:00 AM–10:00 PM |
|---|---|
| Tuesday | 10:00 AM–10:00 PM |
| Wednesday | 10:00 AM–10:00 PM |
| Thursday | 10:00 AM–10:00 PM |
| Friday | 10:00 AM–10:00 PM |
| Saturday | 10:00 AM–10:00 PM |
| Sunday | 10:00 AM–10:00 PM |
Store Location
About This Store
American Furniture Warehouse Tucson, AZ
At American Furniture Warehouse, customers enjoy the largest selection of quality, stylish home furnishings and accessories at the lowest prices anywhere, anytime! Shop at any of our AFW locations or online at AFW.com to browse our huge selection of sectionals, sofas and couches, mattresses, bedroom furniture, dining room furniture, sofas, home office furniture, entertainment centers, outdoor furniture and so much more! Enjoy popular home furnishings from brands like Ashley Furniture, Jackson Catnapper, Simmons Beautyrest, Sealy and other great brands at the lowest prices anywhere! What's more, AFW is known to have the largest selection of in-stock furniture under one roof in the United States - not just in Arizona, Colorado and Texas. American Furniture Warehouse keeps costs low, so customers enjoy not only unmatched quality, but also unbeatable savings on brand-name furniture. Our no-pressure sales staff are knowledgeable and can accommodate for our Spanish speaking customers. AFW is honored to be recognized as one of the most trustworthy companies in America by Newsweek and proudly offers the best shopping experience anywhere.
Store Reviews
(100 reviews)
2/22/2025 3:51:53 AM
We are so excited to pick up our new reclining sofa! We had the best experience with David! He really knew about the furniture and financing. He was so great about giving us all the info we needed and all the time we needed as well! As of right now, I highly recommend AFW, be sure to ask for David, you won't be sorry!
2/22/2025 3:43:37 AM
2/20/2025 5:38:20 AM
Great prices but display lots of furniture that's not in stock. Can take a month to get them.
2/13/2025 8:18:58 PM
Phuong is 5 Stars! I love a great salesperson and she was super knowledgeable and chill. Thank you!!!!
2/13/2025 12:06:51 AM
2/12/2025 4:41:25 PM
A large variety of furniture and affordable prices!
We purchased an outdoor double egg swing. It didn't fit in my van, but they offered to have it delivered. We ended up missing a leg for the swing and the manager was very accommodating and gave us a discount on our next purchase, after the issue was resolved.
Staff were all helpful and friendly.
2/12/2025 4:22:33 AM
This place is the best. I had a great salesperson Brandon who acted as my personal shopping assistant. Definitely going back and definitely asking for Brandon again.
2/10/2025 8:22:26 PM
2/10/2025 4:28:41 AM
Selling used repaired furniture as new.
2/9/2025 7:13:48 PM
Fred Mees was so courteous and kind he made finding and buying new mattresses a breeze. The process was so easy and he was very informative.
2/9/2025 8:18:11 AM
Great experience at AFW. After so many years with only Sam Levitz as our only option in NW Tucson here were the differences:
As soon as you walked into Sam’s there was somebody following you. At AFW, there was never any pressure. In fact I had to seek out a sales person to make my purchase. At Sam’s it took over an hour to pay with handwritten receipts. At AFW the quality and selection with very fair prices was far superior. Delivery? As smooth as silk. James and Matt were on time, friendly, and assembled my furniture exactly the way I wanted it within 15 minutes and were on their way. Even though the furniture had to come from Phoenix it was assembled in my living room 48 hours from the time I ordered it. How blessed we are to have AFW in NW Tucson! The new furniture has upgraded our comfort level in our home and we are very happy.
2/5/2025 5:22:38 PM
Had a great experience here! Phuong did an awesome job of helping us to find our perfect couch and get it delivered quickly. I highly recommend working with her!
2/4/2025 4:19:44 AM
1/30/2025 4:26:09 PM
Wow it's big! Huge selection of in stock ready to load up furniture. Good quality and a helpful, not pushy staff. We enjoyed seeing all the styles and textures of furniture, rugs and accessories.
1/30/2025 12:20:05 AM
Great staff, not pushy but helpful (ie: Towner and James)Reasonable prices and large inventory to choose from.
1/28/2025 1:13:38 AM
Incredible prices. Very good service
1/26/2025 9:26:40 PM
We love this place! Spectacular furniture at an awesome price and the staff has amazing customer service. Financing was super easy and quick. Delivery was impeccable! We will be back for more, 5 stars, definitely recommend:)
1/25/2025 2:02:07 PM
1/21/2025 8:25:09 PM
We had a TV console delivered last week. It had two areas that were damaged so they took it back and ordered us a new one. Today they delivered the exact same damaged TV console that they previously delivered. (I have pictures to prove they are the same piece of furniture.)
I called customer support to inquire about this, share my frustration, and ask how to avoid this when they bring me the third TV console. She said she can't confirm that it's the same damaged piece on her end (despite me telling her that I have photos to prove it). Nor, can she promise the the third console won't be damaged. She didn't express concern for what's going on in the warehouse/delivery processes, didn't offer a solution, or even offer an apology for our inconvenience. Very frustrated with their customer service and because of it, we will never do business with them in the future.
1/17/2025 11:10:37 PM
My new favorite furniture store. SO MANY choices. Very helpful staff! Very pleasant first time visit
1/16/2025 5:53:38 PM
Great customer service. They're not back slapping sales people. Jeff is knowledgeable and helpful. And plenty of inventory... Was able to get our furniture in a timely manner. Prices are reasonable.
1/11/2025 3:15:40 PM
Massive furniture, great selection, and friendly staff.
1/6/2025 5:57:35 PM
My wife and I purchased 4 pieces of furniture and 1 was on back order, to be available late December. And nothing from them to date.
Now after the sale, they got their money nothing but excuses. Very Disappointing.
Would not recommend them to anyone.
1/4/2025 10:16:18 PM
This furniture store has really good deals on quality furniture. David our salesman was outstanding. He was professional, knowledgeable, and most important… he didn’t place any pressure for unwanted items. David was patient and really went out of his way to accommodate our needs and budget.
I will be definitely be coming back in the future when we decide to purchase more furniture.
Thank you David!
1/3/2025 1:22:57 AM
12/30/2024 5:26:33 PM
Phuong was a wonderful in attending to my needs and wants for the couches that I was looking for. She offered a seamless experience and if looking for any furniture I would absolutely go back to her first! Thank you so much Phuong for all your help!
12/27/2024 6:25:59 PM
Cheyenne White was great. Very helpful and knows her stuff.
12/27/2024 4:01:50 AM
Good prices and nice employees
12/24/2024 2:21:17 AM
They were supposed to get my furniture on December 23rd. I had lay off from work so that I would be home. Get a call from them and told me the sale rep screwed up and asked me to take another day off. Canceled my order. Won't buy from them again.
12/22/2024 4:53:58 PM
We bought a table with two benches two chairs. 5 months into ownership and the color is peeling.
We also bought a leather couch set. It was advertised as top grain. The stitching in unraveling. When contacted back the warranty, was told they can ship me a cover. We paid over $4000 for the set. Why would I want a cover?
I would not recommend their products and their service calls dramatically off once you leave the warehouse.
12/21/2024 3:00:13 AM
12/19/2024 1:28:17 AM
Part of my order came today. On time. Delivery guys were great!! I bought a fabulous bar!!
12/18/2024 6:53:26 PM
It's a great place to shop, online or by phone.
12/13/2024 1:53:28 AM
Phoung is an amazing sales consultant! She is fast and helpful
12/12/2024 7:00:52 PM
Great selection, good help and easily accessible.
12/10/2024 9:37:27 PM
My husband and I went Sunday to American Furniture and were so impressed with the quality and selection they had. Phuong Nguyen was our consultant and was very knowledgeable. What really impressed us was no pressure. No salesman standing right beside you.
12/7/2024 12:15:20 AM
Went into the store today to look for new couch and bedroom set.. The store is large with a lot of options.. Good this Phong was able to navigate the store and help us make the right decision for us! Thank you Puong you were awesome! We are excited to get our new purchase..
12/5/2024 12:02:45 AM
If you live out of town, don't bother ordering here. They missed their delivery date, and then came shorthanded the next week. No contact from the store, you'll have to contact them, and their customer service is atrocious.
12/3/2024 2:37:42 PM
It's literally Ashley's but bigger. Definitely would recommend.
12/2/2024 2:53:41 AM
Didn't know this store existed but now this is where I'll be buying all my furniture! So happy they don't follow you around while you shop and don't push sales on you. Prices are amazing and good quality furniture with lots to choose from.
12/1/2024 7:14:50 PM
We had a really good experience buying furniture from Phuong Nguyen. She wasn’t pushy or tried up selling anything. She was just there for us and our needs. I would definitely ask for her if you plan on purchasing anything there or just need help!
11/27/2024 1:29:00 AM
This was our 2nd purchase from AFW and our first time working with James Graham, and he was AWESOME! Not only was he professional and knowledgeable, but he was very personable, and you can tell he genuinely loves his job! 10 stars for James! We won't go anywhere else for furniture!
11/21/2024 6:59:14 PM
Went in on the 18th to exchange a bed frame. They damaged it out on the 18th and said no new delivery fee or restocking fee. All of a sudden i get a restocking fee charge. Why is there a restocking fee on a DAMAGED item??? Spoke to an associate on the 20th as well as being told “leah” was handling it. I call customer service to then be told a note left on the 20th stated i approved the charge?! Of course there was not any notes from when i went in on the 18th, only from when i complained. Shady people in the store. CHECK ALL YOUR RECEIPTS. They love to add extra charges/items. terrible company. Do not recommend.
11/21/2024 7:05:24 PM
Excellent quality, prices, and ALSO deliver to our cabin 4 hours away for a small $125 fee. Thats a real bargin!! We got a leather sofa, couch, and recliner this time. Beautiful! They only go to outlying areas once a week, but most stores don't deliver to the boonies at all or kill you in delivery fees. American Wearhouse is our go to for anything we need first either in town or not. Wish you had california king mattresses. You have all the others.
11/20/2024 8:27:42 PM
I purchased a recliner and they gave us a recliner that had a ticket for shop repair and no power cord. I called and asked if they can come pick it up since it wasn't my fault they gave us wrong item and they said absolutely not, that I was supposed to check the item when I picked it up even if it was wrapped.
Always check items when picking up
Horrible customer service.
11/16/2024 7:11:21 PM
BIG JOSH! He’s the man made the entire process as smooth as butter. No pressure sales highly recommend this place for anyone looking to furnish their home. HUGE selection larger than I’ve ever seen but if you have some time and want some good quality items check them out 100/10 will be back again. Don’t forget to ask for BIG JOSH!
11/12/2024 12:55:36 PM
11/7/2024 1:02:34 AM
Great selection and great prices.
11/6/2024 10:50:24 PM
I dont remember the lady that works in the customer service department but she is awesome and got my payment figured out. Thank you so much.
11/4/2024 7:41:36 PM
Terrible customer service. Staff member Donnalee questioned a man using one of their provided motorized scooters even though he has a true medical condition? Pathetic. Don’t shop here.
11/4/2024 2:48:13 AM
My husband and I just recently moved to Tucson and needed to replace some of our furniture. This store got recommended to us, so we came out here. The staff here were extremely friendly and helpful. They were patient as we looked around, answered all our questions, and didn't rush us. And when we initially bought pieces that didn't fit in our apartment like we thought they would, AFW was great about helping us to exchange the pieces (which had already been delivered), and allowing us to select ones that worked better. The AFW delivery men were equally friendly and helpful, as were all the show room staff, and the customer service representatives I talked to on the phone. Special shout out to Gabriel, who was the one who helped us shop. This place also has furniture at every price point, from the inexpensive to the expensive, so there should be something here for everyone. Are their fancier stores in Tucson? Certainly. But I don't need that. I definitely recommend AFW.
11/2/2024 4:14:35 AM
First time shopping here and saw that Ashley had a promo of $500 off the couch set we wanted to buy but American was absolutely adamant that they would not honor the same price and instead the manager actually told us to go elsewhere!
My advice is shop around before ever coming here, because this store was willing to lose a $5k sale and a customer!
10/27/2024 11:51:39 PM
10/25/2024 3:18:53 AM
Second purchase from here. I JUST picked it up. Drove 5 minutes up the road, had help unloading it just to find that the top two drawers are completely broken. lol! Fully assembled dresser makes no sense. Didn’t think anything of being able to hear the dresser as it was being loaded. Thought it was just slight movement from the drawers ( you know since it’s FULLY assembled) I was WRONG. I’m so so so so disappointed. I waited for a month to decide on this dresser to be met with this……..
10/24/2024 4:58:07 AM
It was a great experience purchasing our living and family room furniture. There was no pressure like the some of furniture stores in town. Pricing was extremely reasonable and huge selections. Phuong (Fong) Nguyen was our sales rep who assist us. She had a great personality and was extremely helpful in explaining every detail about the product. She was very patient with us since we had many questions. Normally, I rarely make a decision to make a large purchase on the spot, however with Phuong assistance and the pricing, we purchase the furniture on the spot.
In addition, our house is being painted and they agree to delay the delivery until the paint job is completed. This also played a big part on the purchase.
10/21/2024 10:57:41 PM
10/20/2024 5:50:28 AM
I spent a few hours in store picking out area rugs and a recliner. The store loaded my rugs and tied them down for transport. I drove an hour to the store and an hour home, when I got home and looked at the rug it had melted burn marks and had obviously been previously returned and repackaged, I could not see the damage after the store re-wrapped the item in a milky shrink wrap, now I will request they bring me a new one and take their damaged rug away, if not I will return everything I purchased, this should not be my problem to waste another 2 plus hours transporting damaged goods resold to a customer.
10/18/2024 2:58:27 PM
Love the warehouse, Joel our sales man was a pleasure to meet, and work with.
You have a keeper. The helpers loading my furniture were courteous, and professional.
Personal greeter's, everyone in there were awesome !
Remind me of the good old days, when things were ,, well, all the above
Keep up the great work, I will tell everyone of my experience.
Thank you guys
10/16/2024 9:16:03 PM
Huge selection of furniture of various qualities. Something for every budget but make it difficult to buy anything but the best
10/15/2024 9:02:45 PM
10/14/2024 11:43:58 PM
We had a wonderful experience with Phuong. Not pushy at all and very understanding to what we were looking for. We even went back this last weekend to get a few additional items. She was very helpful again. Thank you Phuong for helping us get a new living room!!
10/14/2024 11:49:43 PM
Nice selection and layout. After one sales person kept ditching us, Dennis stepped in and saved the day. Dennis provided excellent customer service to answer all our questions and concerns. Shout out to Seth in customer pick up. He did a wonderful job assisting us to take our purchase out of the package and fit into our vehicle. Glad we have a AFW closer than Phoenix now. We will be back.
10/14/2024 7:23:43 PM
10/14/2024 12:09:31 AM
Had the best experience buying my living room set. Was able to buy the Ashley Furniture i wanted at a great price. The experience was so good I also bought 2 beds and a indoor/outdoor swing for my son. The prices were unbeatable and the staff were all so professional and nice. Estela Moreno Hubert went the extra mile and made it all happen for us. Highly recommend!!! Thanks Estela and AFW.
10/10/2024 9:49:10 PM
Everything felt cheap
10/6/2024 9:52:13 PM
If I could give negative stars I would definitely do that. I have been shopping at AFW for years and never had any trouble. Until now. The quality of furniture has declined and they don't stand behind their product. I have defective furniture, still under warranty, I have been told I can get 1/3 of the cost the the defective furniture and that is their final offer and will not budge. I did not want money back, only the furniture to be repaired so that I can use it. When I asked to escalate the issue I was told to take the offer or leave it. After which I was hung up on TWICE. I was not being belligerent I was trying to understand why it was not covered. I have never had such poor service from any company ever in my life. I will NEVER shop at another AFW again.
10/4/2024 2:58:39 AM
Bought a TON of furniture from this place. Couches came dirty. One came ripped. Waiting for bed frame and mattress to come in. Went to pick up a new couch and they had all of our mattresses and bed frame there. Claimed they were waiting for us to contact them. Lmao… how about once our stuff comes in call us to schedule it and put it together like we paid for??? You’d think you’d be taken care after spending $8,000. Not to mention when we decided to pick up bed frame there was no help. Bunch of people standing around watching my husband lift all of the boxes. Wish I could give 0 stars. What an absolute head ache.
10/3/2024 4:29:45 PM
10/2/2024 4:55:14 AM
Great prices good sales people! Better than other furniture stores as far as price, selection and no pushy sales people. We had Phoung (Fong) help us find a area rug, 2 end tables 1 coffee table and 2 laps. She was very patient with us, even if we didn't initially like what we were looking through. She knew the store very well and she was able to suggest specific things go with the rest of our furniture. She was very kind, not pushy and able to answer all my our questions including asking her manager to sell us a & display table.
If you go here ask for Phoung (Fong). Good selection of leather, patio furniture, rugs, lamps etc.
9/30/2024 1:02:11 AM
Had the best salesman ever, Jonathan Sellen he showed us everything about the corner group we bought helped me pick out rugs to go with it. He was very helpful and I also purchased a new kitchen table which he got credit for selling to me. I purchased a lot but he was so helpful and patient with my husband and me. Thanks so much, can't wait til it's delivered.
9/29/2024 3:40:56 PM
Very good prices lots of options.
9/29/2024 2:44:59 PM
I get all my furniture from here for the last 6 years
9/25/2024 5:21:53 PM
Excelente trato la srita Ariel. Buena vendedora
9/20/2024 9:59:46 PM
Awful service DO NOT BUY FROM HERE! I REPEAT DO NOT BUY FROM HERE! DONT WASTE YOUR MONEY. My husband and I bought a dining table from this warehouse and it hasn’t been even 2 months and the table is chipping (yes the paint is CHIPPING!) we called 3 times. First time no one answered, after many attempts of getting ahold of customer service nothing… 2nd time a couple days later my husband was FINALLY able to talk to a clerk, they told him to send over pictures and info regarding the purchase to which he did. We waited for a call from them since they told us that they would call us and NO CALL. Today my husband called and kid you not they said we can’t don’t nothing about it when they clearly told us when we purchased it that we had a year to notify if anything went wrong with the furniture. MY HUSBAND AND I ARE VERY UPSET and can’t believe how badly unorganized and unattended the customer service is, actually the whole warehouse honestly. DONT WASTE YOUR TIME BUYING HERE! WARNING YA’LL! ❌❌
9/16/2024 12:35:00 AM
Service is awesome because unlike other stores you are not being hounded by sales people, the prices are relatively lower than many other places and the inventory is varied from smaller furniture at low prices to high end compatible large furniture sets at a very reasonable price
9/15/2024 1:35:17 AM
Affordable and easy to shop during weekdays but not weekends.
9/14/2024 2:45:46 AM
Went to the new Marana store and had high hopes. Unfortunately been thoroughly disappointed through every step of this process. The first half of the order had a delivery issue 100% on there end. The second half of the order was suppose to arrive by mid September but is now essentially a rolling maybe in two weeks mode. The store manager “Baylee” was little help and honestly came off more condescending with no sense of taking accountability. I really wanted to support this place and fill a house full of their stuff but unfortunately the customer service piece is so bad that I can’t see giving any more business. I would welcome a call from corporate to discuss in full detail. Everyone else I wish good luck!
9/12/2024 12:27:53 PM
I purchased a gift card online that was never sent to the recipient. I called and customer service couldn't figure it out and now it's been two weeks and I have been completely ghosted. I am getting zero response from customer service. DO NOT GIVE YOUR MONEY TO THIS COMPANY!
9/11/2024 2:37:44 PM
9/7/2024 10:08:16 AM
Great prices on some great furniture. They have some amazing large wall-art at good prices as well. Worth the drive from anywhere in town.
8/30/2024 11:02:48 PM
Dont waste your money. Terrible customer service no one ever has an answer to questions. The furniture is NOT OF GOOD QUALITY, they attempted to re-deliver the same defective sectional piece twice, days apart. One dresser was non functional so sent back, replacement was not available so we were refunded. Entertainment Center went from a 2 week back order to 2 months no one called to inform us so it was canceled. Two months later I'm still waiting on a refund. I'm told it will be another two months and I'm stuck paying for items that I don't have. We also have had issues with finances and being charged wrong state taxes. I have driven to there location 3 times to get help and am always referred to customer service. A manager also never seems to be available. "We're all new here or have no training before hitting the sales floor. " is a popular excuse amongst the employees here and you will never encounter the same employee more than once as they seem to have a high turn over rate with employees at this store.
8/29/2024 6:37:25 PM
8/24/2024 1:48:21 AM
Phuong Nguyen was amazing and guided us to exactly what we were looking for, the price was also amazing!
8/22/2024 2:09:37 PM
So far very impressed at the prices, ease of doing business with and quality of their furniture!
8/18/2024 8:37:19 PM
8/18/2024 8:15:00 PM
I had an outstanding experience shopping for sofas and loveseats at this store. The selection was top-notch, offering a wide variety of styles and options that perfectly matched what we were looking for. Our salesperson, Phoung (Fong), went above and beyond with her exceptional knowledge and professionalism. She provided us with detailed information and insightful recommendations, making our decision-making process effortless and enjoyable. The entire shopping experience was smooth, stress-free, and exceeded our expectations. I highly recommend this store to anyone in search of quality furniture and excellent customer service!
8/16/2024 11:03:59 PM
I placed an order online for 6 dining room chairs, and 3 barstools on June 30. None of these showed backordered at the time of my order. I finally got the chairs delivered on July 31. Only 6 of the 9 chairs showed up. I called customer service and they said the 3 remaining chairs were being sent from their Colorado warehouse. It is now August 16 and I'm still waiting for my 3 chairs. I will not go back to this place AGAIN! Customer service sucks, you can't get a straight answer from anyone.
8/16/2024 4:25:23 PM
On Aug 15 I received a replacement couch that was damaged (tear)....upon receiving replacement, both delivery drivers and myself made sure no tesrs....once drivers left I noticed a sizable indentation on arm that is quite visible and appears poorly made... and hope to have this one replaced as well...
8/13/2024 3:10:37 AM
8/8/2024 2:17:29 PM
Person who attended me very nice and very very helpful
8/8/2024 4:29:19 AM
New to Marana. I was looking for a bed frame for my son. They had a large selection. We were allowed to shop without any high-pressure salespeople following us around when I decided to buy a very nice guy by the name of Allen, helped us. We will return.
8/7/2024 9:20:43 PM
Worst store to shop if I could give negative 1 I would have give it to American furniture. I spent over 4000$ on furnitures. They told me it takes 6 weeks to get your furnitures, 6 weeks past by never heard anything from the store I had to call the store, asking them what happened to my furnitures. The customer service lady told me, your furniture is here when you want it delivered. I ask the customer service lady, you guys suppose to call me when you receive it. She apologized basically it is not a big problem. When I received my bed it was damaged. Had to call the customer service that they damaged my bed. Had to take picture and send them the picture of the damage item, heard back two days after that they can give me 25$ refund and send someone to fix it. Beside going throw a hustle I decided to keep the bed. Second thing I ordered a mattress, same thing suppose to get in 6 weeks still haven’t heard anything from the sales person, called the customer service manager. She tells me it takes three months for your mattress to get here. I asked her how come no one called me to tell me that, but supposedly she doesn’t know because it is the sales person job.
There is no accountability, no customer service. They make you ran around in circles. The solution was to get refund or go find another mattress. They don’t care about the customers time.
If I had to do it again I would never ever shopped at American furniture store. It is better to spent couple 100 more to get it from Ashley furniture than AFW
8/6/2024 3:42:02 AM
Lots of options and great staff. We were helped by Phoung Nguyen who was super nice! She wasn't pushy, let us take our time and showed us all the options that would fit our space. Really recommend having her show you around!
8/5/2024 2:40:46 PM
This place has a huge selection, and we love the couch and love seat we just purchased! Delivery was on time and very professional! Thanks for all your help, Phuong Nguyen 🙂
8/4/2024 8:57:01 PM
They say it will take 10-15 minutes until you get a text to go and load your item. We bought 1 rug and waited an hour in the parking lot and they still did not text us until we approached them and asked why it was taking so long.
8/1/2024 3:20:53 PM
Friendly sales staff doesn't hover over you or rush you. Great selection, and the prices are terrific. The delivery is a really good deal too; not what I'm used to.
7/29/2024 3:13:34 PM
7/28/2024 11:06:27 PM
Very happy with the shopping experience. Our sales consultant, Phuong Nguyen, was very helpful, patient and spent considerable time assisting us in finding just the right furniture for our needs. Completing the purchase was quick and well expained and the delivery was on time and done professionally. I would not hesitate to recommend Ms. Nguyen and American Furniture to my friends and to shop there again.
7/25/2024 2:00:42 AM
Phuong (Fong) was very helpful and had a great attitude! The delivery service was incredible! The warehouse had a great selection of items with reasonable prices! Very happy with our experience!
7/23/2024 6:04:39 PM
Terrible customer service after purchase! We received a text asking to confirm delivery. We confirmed delivery, adjusted our schedule to be home and the delivery never happened. Spoke with customer service and was told the delivery was cancelled but nobody notified us of the cancellation. Waisted an entire day and when we called American Furniture Warehouse was on hold for 2 hours and received no help. I still don’t know what is going on with the furniture I purchased.
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