If you’re shopping at American Furniture Warehouse, ask for Dirk! We worked with him on two separate purchases—a sectional and a mattress—and both experiences were outstanding. Dirk was incredibly kind, patient, and genuinely cared about helping us find what was best for our family rather than just making a sale. He listened to what we wanted, answered all of our questions, and never once made us feel pressured or rushed. His honesty and no-pressure approach made the entire process enjoyable, which is rare when furniture shopping! Because of Dirk, buying our sectional and mattress was such a positive experience. We left feeling confident in our purchases and truly appreciated how well we were treated. We will absolutely be asking for him again the next time we need furniture and highly recommend that anyone shopping at American Furniture Warehouse does the same!

I brought my mother to the Glendale AFW to pick out a couch and chair for herself. Gloria was the salesperson who helped us and she was great to work with! My mom ended up picking out a sofa, chair and coffee table and they were delivered two days later. The delivery guys were awesome too. She loves the furniture, and the prices were lower than at other places we looked. We will definitely be back!

terrible delivery experience paid old mattress **************** $$$drivers Dumped against my Garage door this 78 yo w/ multiple ********** issues ca not move to get in my garage...bed was left in middle of floor not in place by headboard... had to crawl & move barely an inch at a time & the bed is set at highest position..despite sales said they would adjust it on I stall broken zip ties battery wrap. & controller bag left on floor zNo demonstration of controller. and they insisted that I had to unbolt headboard...not their job...do had yo get tools & struggle with that then disassemble old vase & remove it while they set bed up in middle of room and fissspeared. leaving mattresses blocking my garage door & killing my plants they covered up !!!!very disappointed with promised delivery !!!!but love bed once inched I to place & days Later fter Pain has Subsided. ;-((((this 78 yo is Not 2 young big delivery boys !!!?????? *** *******

Delivery guys were fast and efficient

Great experience purchasing a new sofa and recliner at AFW. Their consultants aren't pushy and actually let you walk around without bombarding you. Bobby was awesome! He took the time to explain the warranty, the features of the furniture, and I even got to see the warehouse. He didn't make me feel pressured to buy and I could tell he genuinely cared that I was getting the furniture I wanted. The bathrooms were clean and I really like that there's an area to get snacks and drinks after spending 2 hours walking the showroom. I can definitely see coming back to AFW in the future.